Visited Auto-Master for the first time today after searching online for a new, reliable mechanic for my '99 low mileage Lexus, having had poor experience with the Lexus dealership as well as several local shops. After their inspection, it was great to learn that my brake pads were in good shape for a while, the slow oil leak under the timing belt cover (that I was already aware of) would not need to be addressed at this time, the water pump seep (that I did not know about) did not need repair unless it worsened and the longtime noise behind the dash was the servos and the labor intensive repair for this was optional. I was pleased to leave there just paying for the oil change service. Jerzy and Chris were a pleasure to deal with and took their time to discuss my car and explain their customer service oriented philosophy.
Thank you Mrs. Ondich, It was a pleasure speaking with you. We are happy that we were able to ease your concerns on your BEAUTIFUL Lexus. If there is anything we can do in the future, Please, Do not hesitate to give s a call. We look forward to maintaining your Lexus.
- Auto Master